Privacy Policy

Effective date: 07/24/2025

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At The CX Cycle, we are committed to protecting your privacy and handling your personal data with care and transparency.

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1. Who We Are

We are a marketing and customer experience consulting service focused on helping companies optimize strategy, behavior analysis, and performance. This website is operated by The CX Cycle, based in Vancouver, BC, Canada.

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2. What Information We Collect

We collect personal information such as your:

• Name
• Email address
• Company name
• Job title
• Any additional information you voluntarily submit via forms

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3. How We Use Your Information

We collect your information in order to:

• Deliver content and downloads you’ve requested (e.g., ROI calculator)
• Send relevant email communications (e.g., newsletters, updates, promotions)
• Improve our content and services
• Manage lead generation campaigns

We do not sell or rent your personal data to third parties.

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4. Who We Share It With

We may share your data only with trusted third-party service providers we use to operate this website and our communication tools (such as Brevo or Google Drive), under strict confidentiality.

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5. Cookies & Tracking

Our website may use cookies and analytics tools to monitor usage and improve performance. This data is anonymized and does not include personal identifiers.

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6. Your Rights

You have the right to:

• Access your data
• Correct or delete your data
• Withdraw your consent
• Unsubscribe from emails at any time via the unsubscribe link

To exercise these rights, contact us at sen.yalaan@thecxcycle.com

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7. Data Retention

We keep your data only as long as needed to fulfill the purposes described here, unless legally required to retain it longer.

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8. Updates

We may update this Privacy Policy occasionally. Please check back to stay informed.

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9. Contact

For any questions regarding this policy or your personal data, please contact:

Sen Yalaan
sen.yalaan@thecxcycle.com
The CX Cycle

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